Theia Instruments assure la maintenance sur site et la réparation en atelier de vos microscopes et binoculaires, toutes marques. Nos techniciens sont formés pour intervenir sur l’ensemble de ces appareils. Afin de mieux vous servir, nous travaillons avec les principaux acteurs du secteur (multimarques). Chacune de nos prestations est garantie un an et nous délivrons un certificat attestant de la bonne conformité de vos appareils.
Service & Training
Theia Instruments
Preventative Maintenance
Just as you wipe your glasses, it's important to maintain and clean the optical path of your device. This prevents eye fatigue and extends the life of the device.
An optical device consists of two optical paths that converge on a point on the sample you are observing. When you use your device, the lenses move. This slight movement is normal. Internal movements during use (change of magnification, pupillary distance, movement of the device, change of operator, etc.) eventually cause the optical path to go out of alignment.
Repairs - After-sales Service
In-shop repairs
We offer repair services in our workshop as well as onsite at your facility.
The repair of your equipment, in our workshops, is performed based on the agreed upon estimate. We use genuine replacement parts allowing us to fully guarantee all repairs.
Training
Our professionals offer personalized training à la bonne utilisation du matériel. Les performances des utilisateurs s’amélioreront : En apprenant à régler leur appareil optique et à se positionner correctement leur fatigue en sera d’autant diminuée. Vous serez alors inscrits dans une démarche d’amélioration de la production.
Download the Repair Form
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To enable us to identify and process your request as quickly as possible, please complete and return this form together with your device.
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